Refund policy
At TheCaseOrigin, customer satisfaction is important to us.
We do not accept returns or offer refunds for change of mind, incorrect model selection, or personal preferences after an order has been delivered.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at thecaseorigin55@gmail.com with your order number and clear photos of the issue.
After verification, we may offer a replacement for eligible cases.
Shipping charges are non-refundable.
By placing an order on our website, you agree to this Return & Refund Policy.
For any questions, contact us at thecaseorigin55@gmail.com.